Terms and Conditions
Terms and Conditions for King of Clean DC
Last Updated: March 1, 2024
Welcome to King of Clean DC! We appreciate your interest in our cleaning services. By booking a service with us, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Services Offered
King of Clean DC provides residential and commercial cleaning services, including but not limited to standard cleaning, deep cleaning, window cleaning, and carpet cleaning within our service areas. Specific details of the cleaning services provided will be outlined in the service agreement provided to you upon booking.
2. Booking and Scheduling
- Services must be booked through our official website (www.kingofcleandc.com), phone (855-744-2154), or email (info@kingofcleandc.com).
- Bookings are subject to availability. We recommend scheduling in advance to secure your preferred date and time.
- You may request a specific cleaning team; however, we cannot guarantee availability.
3. Cancellation Policy
- Cancellations must be made at least 24 hours before the scheduled service time to avoid a cancellation fee.
- Cancellations made less than 24 hours before the scheduled service will incur a fee equivalent to 50% of the service cost.
4. Payment
- Payment is due upon completion of service. We accept payment via credit card, check, or cash.
- A detailed invoice outlining the services and the total amount due will be provided.
5. Client Responsibilities
- Ensure the property is accessible on the day of service.
- Secure or remove any valuable or fragile items.
- Inform us of any specific cleaning requirements or areas that need special attention.
6. Limitation of Liability
King of Clean DC is not liable for the following:
- Damage to items not reported within 24 hours of service completion.
- Loss of property unless proven to be caused by our staff.
- Normal wear and tear during cleaning.
7. Privacy Policy
Your privacy is important to us. Personal information collected will only be used to provide and improve our services. We will not share your information with third parties without your consent.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Your continued use of our services after any changes indicates your acceptance of the new terms.
9. Contact Us
If you have any questions or concerns regarding these terms, please contact us at:
- Phone: 855-744-2154
- Email: info@kingofcleandc.com
- Website: www.kingofcleandc.com